FAQ’s

Please wait until after you had your withdrawal bleeding and then start measuring. Do not enter the first bleeding as menstruation as this is not a real menstruation, but a hormonal withdrawal bleeding.

  • Measure when you first wake up in the morning (as soon as you realise you are awake), and before getting out of bed, talking, or rolling over. The more regular the amount of sleep you’ve had beforehand (with a minimum of 4 hrs) the better.
  • Try to measure in the same part of your mouth every day. The best place is the fleshy part at the bottom of your mouth, with a light amount of pressure. Avoid moving the sensor around in your mouth as you measure and seal your lips over the neck of the sensor.

Please reach out to info@ladycomp.com.au and one of our customer care team members will contact you and assist you with your enquiry.

The recommended age to start is 19. By this time, a young woman’s cycle has regulated enough that the fertility computer will be able to provide the optimum indications of the fertile and infertile phases.

The best thing is not to take your temperature while you are sick so as not to give the device a false high reading. After that, you can continue taking your temperature as usual.

This depends on whether you just take a regular painkiller occasionally – that’s no problem at all – or whether you take a medicine over an extended period. If that is the case, you should ask your doctor or pharmacist whether it has an impact on your body temperature or ovulation. If so, you should stop taking your temperature during that time. Please reach out to our customer care team if you are uncertain.

After a pregnancy, we strongly recommend that you delete all stored data by resetting your device because your menstruation cycle is likely to be different. You can use Lady-Comp and Daysy while you are breastfeeding, but it cannot predict the first ovulation and will give yellow days until ovulation has been confirmed. We highly recommend the use of a barrier method during this time.

  • Completely close the DaysyView App and let Daysy fall asleep.
  • Make sure DaysyView has access to the microphone on your phone. To check, go to phone settings, find DaysyView, and be sure that the microphone is enabled.
  • Make sure that the volume on your phone is not muted and the volume is turned up.
  • Now open DaysyView to the calendar display.
  • Press the button to turn Daysy on and then plug in the TRRS cable.
  • Now plug the cable into your phone (if you’re using an iPhone 6 or 7, please be sure you have one O-ring on the end of the cable being plugged into your phone or adaptor).
  • After a few seconds (may take up to 3 or 4), you should see a dotted line scrolling across the top of the display. Depending on how much data is to be transferred, this may take a few seconds or a minute or so before the calendar days are filled in with your fertility statuses.

Please always enter your menstruation on Daysy.

If you made a mistake while entering your menstruation on Daysy, you can change it with DaysyView. You can only correct your menstruation for the last 3 days. To change menstruation, please go to the calendar view on DaysyView, choose the day you want to update and edit the entry. You can enable/disable the menstruation for that day.

As soon as you do this, all days thereafter will switch to an estimated representation. Please connect Daysy, and allow her to synchronize. Menstruation is a key parameter for the algorithm, so some days should be expected to change if you adjust this value.

No. Daysy needs to learn your cycle from the beginning on as it is. Menstruation data can be changed on DaysyView for the past 3 days, if necessary. Please note that on Daysy herself you can only enter or change your menstruation data on the same day.

Fertility status is shown through colours. The colours on DaysyView match those seen on Daysy. With DaysyView you can see both the measured and the estimated future fertility status.

Solid-coloured days, are days that have already passed. Days that are hollow, are estimated prognoses.

DaysyView uses dots to indicate additional information for a given day. If there is a dot on a green day, then it means either that menstruation has been entered for that day (for a filled-in circle) or that it is estimated to happen in the future (for a hollow circle). Similarly, a dot on a red day means that the day is an ovulation day.

Note: At the end of your cycle, Daysy reviews all the information for the previous month, and may update your ovulation day. You will not see the ovulation day appear on DaysyView until after your current cycle has been completed and you have started the next. Thus, you may see a different day appear on the app than the original day Daysy had shown your estimated ovulation day by a blinking red light.

If using DaysyView without a paired Daysy, you can manually input your temperature data. When paired with Daysy, you cannot.

The temperature measurements of Daysy are more sensitive than normal thermometers. Therefore, you cannot use old temperature data because we don’t want to risk using less accurate information and causing problems with Daysy.

This can happen if you haven’t synchronized Daysy yet today. Please connect Daysy to your phone, allow them to synchronize, and the two will agree.

You can download DaysyView from the Apple iTunes Store onto your iPhone, iPad or iPod touch if it is compatible with iOS 8 or higher. You can also download DaysyView for Android in Google Play.

Daysy FAQ’s

Technical Questions & Troubleshooting

The activation button is your way to tell Daysy to turn on, measure your temperature, and enter menstruation data.

The battery should only be taken out, when Daysy signals you to do so, in which case the battery should be changed according to instructions. However, if you took the battery out and did not immediately replace it with Daysy having been left for a long time without any power, Daysy has no way of tracking what day it is, even though the data is safe. Daysy’s internal calendar doesn’t synchronize with the calendar on DaysyView.

When power is reapplied, Daysy still uses all the old cycle data but waits for the first menstruation  day to re-synchronize with your cycle.

For now, DaysyView simply hides the old data because it’s not 100% sure on which calendar days it should display it. We understand this may be frustrating to you, and are working on a solution in a future version of DaysyView.

There’s a simple work around, though. Just don’t take the battery out of daysy! We’ve done extensive testing and generally, we haven’t found a strong reason ever to do this. The battery lasts for > 2 years (and Daysy warns you with enough time to spare about changing it) and the software in Daysy is very stable.

If you have trouble communicating with DaysyView, the problem most likely lies with the mobile App. With each release of DaysyView, we work to make this communication more stable, but on occasion, something slips through. Please reach out if you are unsure

Open DaysyView on your phone and follow the instructions provided in the App. Once on the Calendar display, connect the provided TRRS cable to Daysy. If Daysy does not wake up by herself, press the activation button to do so. Now connect the other end of the cable to your phone and wait for Daysy to synchronise.

If, for some reason, the temperature step is too low, Daysy will maintain red lights for a longer period and then shift to yellow before changing to green again.

Small temperature steps may be indicative of hormonal imbalances. A monophasic cycle will have no temperature step because ovulation did not occur. Corpus Luteum Insufficiency (CLI) will also cause a slight or unrecognisable temperature step because the body is not producing high enough levels of Progesterone to cause the BBT to rise.

Women experiencing perimenopause may notice smaller temperature steps as the levels of Estradiol and Progesterone decline. It is also possible that a small temperature step is the result of “noisy” temperature readings. Be sure to hold the sensor very still under your tongue and keep your mouth closed as you record your temperature. Always try to record in the same place within your mouth to reduce unnecessary variations in temperature.

No. Daysy permanently stores all your data in the device’s memory. If you synchronise it with DaysyView, you also can store the data online in case Daysy gets lost or stolen. If this happens, please contact customer support for what to do next.

Please make sure the cable is not plugged into Daysy and try to measure again. Be sure that the tip of the sensor is completely under your tongue to the right or left of the frenulum and your lips are sealed around the neck of the sensor.

You need a button battery (CR2032). You can buy one at most convenience stores.

Daysy has a 2-year manufacturer’s warranty. A description of the warranty was included with the device.

Daysy’s battery is dead and must be replaced.

Questions about my cycle

Some amount of fluctuation in your cycle is normal and to be expected. Most users will have an ovulation day fluctuation of 1-3 days in the statistics view. Daysy uses this in the algorithm to create a high-confidence region to be certain that green days are infertile days.

A higher ovulation day fluctuation means that Daysy needs to use more yellow days to be confident of where you are in your cycle.

If you look in the statistics view and see that the ovulation fluctuation is more than 4, then please contact support to look at your cycle. Our support personnel can help you determine if this is an anomaly and give you tips on how to proceed.

Yes. Daysy is designed to handle cycles of varying lengths without posing a safety risk. Nevertheless, extreme fluctuations might make using the device a little inefficient because it will result in a greatly increased number of “yellow” days. Fluctuations of several days are no problem at all.

If you normally have a regular cycle but had a short period with more fluctuations, Daysy will function with this well. If you have a large period of fluctuations that has passed, it may be advisable to reset Daysy so that she can more quickly track your current, more regular cycle. Please contact support if you would like more information.

However, if some of your cycles are several months long, we recommend seeking the advice of a natural therapies practitioner to regulate your cycle prior to using Daysy

This varies from woman to woman. It also depends on where you were in relation to ovulation when you took the pill. The “morning after pill” may prevent ovulation, therefore your cycle will be different and Daysy will not be able to confirm ovulation and return to infertile days. It is also possible that the “morning after pill” will not affect the ovulation and your cycle will continue as normal. If you have bleeding prior to when you would normally have your menstruation, please do not enter this as a menstruation on Daysy or in DaysyView.

Yes, Daysy is still reliable during this transition. Occasional delays in ovulation or failure to ovulate will cause Daysy to show “yellow.” In fact, this helps women to see how their cycles are changing. Even financially, purchasing a Daysy will pay off for you. Since our products are extremely durable, you can easily sell Daysy to someone else once you don’t need it anymore.

You may begin using Daysy as early as 6 weeks postpartum. At first, your basal temperatures are showing a typical zig-zag pattern. Daysy will indicate yellow, meaning potentially fertile during this phase. A few days before the first ovulation, temperatures drop forming kind of a valley for about 6 days before the typical temperature jump indicating ovulation. We recommend women postpartum (still breastfeeding or not) use barrier methods until the first green days indicated by Daysy. From there on, most cycles will be relatively normal and return to the typical green, red, green pattern of fertility indication.

How do I use Daysy?

Right after you receive the device. However, if you have just stopped taking hormonal contraception, we recommend that you wait until after you had your withdrawal bleeding and then start measuring with daysy. Do not enter the first bleeding as menstruation into Daysy. This is not a real menstruation, but a hormonal withdrawal bleeding.

Daysy will only store the first measurement taken each day. If you are not sure whether you’ve taken your temperature or heard the beep-beep after the measurement, repeat the measurement again while you are still in bed. Daysy will allow you to measure again, but if a temperature was already recorded, it will not record the next measurement.

Missing one or two measurements is not a problem; Daysy’s program is able to use its knowledge of the female cycle and your past data to calculate your fertility for the day. However, missing multiple readings per cycle will result in a greater number of red or yellow days.

After a pregnancy, we strongly recommend that you delete all stored data by resetting your Daysy because your menstruation cycle is likely to be different. Note that you can use Daysy while you are breastfeeding, but it cannot predict the first ovulation and will give yellow days until ovulation has been confirmed. We highly recommend the use of a barrier method during this time.

Yes, in fact, Daysy was designed especially for that type of woman. Simply take your temperature as soon as you wake up for the day. Daysy will only allow you to record your temperature once in an 18-hour period, thus ensuring that you do not duplicate your readings.

Yes. The basic rule is that a woman should have had at least four continuous hours of sleep before taking her basal temperature. If you have some nights that you just don’t get good sleep it’s ok. Daysy was designed to make up for omitted readings automatically, if omitting isn’t the rule.

Yes. If your reading is influenced by a bad night or by drinking large amounts of alcohol (omitting a reading occasionally isn’t a problem), this doesn’t mean that the indicator becomes unreliable. Depending on the phase of your cycle, Daysy will react accordingly. Either the reading will be recognized and ignored as an exception, or the device will show a yellow or red light for that day to be on the safe side. However, if you drank large amounts of alcohol the previous night, it is best to omit the reading as alcohol influences your BBT.

You can use Daysy when traveling near or far. Generally, you will not need to do anything to Daysy. She will be ready the next morning.

When traveling overnight or to a different time zone, skip the measurement on the morning of your arrival and measure the following day as usual. Make sure you have at least 4 hours of sleep in a row for an accurate measurement. When traveling back, simply repeat the process.

  • As soon as you wake up and before you get up: Take Daysy and briefly press the activation button. The activation ring lights up briefly, and the fertility status of the previous day will illuminate.
  • Press the button a second time and the activation ring rotates in a clockwise direction. The measurement can begin.
  • Place the sensor under your tongue and close your mouth. The measurement takes approximately 1 minute.
  • “Beep” indicates the end of the measurement.
  • Daysy displays your fertility status valid for the next 18 hours.

It is important that you measure right after waking up, before getting up, but it doesn’t matter what time of day it is. If 18 hours have passed and you have had 4 hours of consecutive sleep you are fine to take a measurement. The more regularly you measure, the more green days Daysy will be able to give.

You can deactivate the menstruation for today by pressing the activation button until the purple light begins to blink again. If you incorrectly entered your menstruation in the last 3 days, go to DaysyView and update your entry there. You can only edit your menstruation data for the last 3 days. Therefore, please always just enter menstruation when you have it for as long as you have it on Daysy.

After you take your temperature and while Daysy is still awake, press, and hold the activation button until the violet light remains illuminated. If you find it difficult to enter menstruation you can also put the synchronization cable into Daysy and activate menstruation while the cable is plugged in.

You cannot set an alarm on Daysy. You can set an alarm via DaysyView on your phone

You can begin immediately. You do not have to wait for your first menstruation. However, if you have been using a hormonal contraceptive, you must stop these before starting the measurement and wait for your first proper bleeding. The first proper bleeding is not the pills-related bleeding, but the subsequent menstruation.

Daysy was unable to take your temperature. Please try again.

Daysy successfully took your temperature.

The battery is dead or not connecting properly and needs to be changed. When looking at the battery compartment, the connector on the right should lie below the battery to connect to the negative side and the connector on the left should be curved up and touching the side of the battery (positive). If adjusting or replacing the battery does not solve the problem, please contact our customer service.

If the blue activation ring blinks repeatedly Daysy’s battery needs to be changed.

Daysy is performing a self-test. It will be finished after 60 seconds and Daysy will work normally after that.

This indicates confirmed menstruation. You entered menstruation.

The flashing red light in a current cycle is just a prediction of ovulation. Generally, the longer you use your device, the more likely the predicted day of ovulation will correspond with the actual day of ovulation.

The purple light flashes when Daysy is waiting for your menstrual input. If you have menstruation, press, and hold the activation button until the violet light remains illuminated. If you are not menstruating, press nothing and the violet light will continue to flash.

Next Generation Lady-Comp FAQ’S

Your Lady-Comp will be issued with 2x rechargeable AAA batteries. As we do not if these are at full capacity, we recommend purchasing an AAA battery charger (available at stores such as Officeworks) and charging these batteries prior to inserting. It is also possible to use standard AAA batteries in your device. Please DO NOT use the supplied USB cord to charge your Lady-Comp, this is only for uploading your fertility data to your computer.

No. Even if the batteries completely lose their charge, the time, date and year information will continue to count indefinitely without any direct or battery power. It is also intentionally difficult for your information be deleted so that it cannot be done by mistake, e.g. by children playing with your device.

Your Lady-Comp has a 6-hour window in which you can take your temperature, plus/minus three hours of the alarm time. If your baby wakes you during this window, take your temperature quickly before getting out of bed. If your baby wakes you before the time window, go ahead and take care of baby and then go back to sleep; when you wake up the next time, within the time window, you can go ahead and take your temperature as long as you’ve had at least 3-4 hours of consecutive sleep.

Yes, in fact the Next Generation Lady-Comp was designed especially for this type of women. Thanks to its very long measuring period of six hours, women who have to get up several times a night (e.g. mothers of babies or toddlers) can almost always take their temperature, either at their scheduled waking time or directly at night before taking care of the child (since reading takes only 30 seconds, this should not be a problem). If you are a shift worker or want to sleep in, you can change the measuring period at any time within a cycle by simply setting the alarm clock accordingly. That way you can take your temperature at 7 a.m. on one day and at 2 p.m. on the next, provided you had your sleep before that. This means that Lady-Comp can be customized to meet your requirements daily.

Ovulation can return at any time even if you are breastfeeding so we advise that you use caution (such as a barrier method) during this time as we cannot predict when your ovulation will return. We recommend that you begin using Lady-Comp after the first six weeks. While your device will not be able to predict the first ovulation, it will be able to confirm the ovulation. At this point, your Lady-Comp will resume the predictions and indications of fertility.

Based on the information stored internally, Lady-Comp can make up reliably for missing input. Although we do encourage you to take your temperature very regularly in order to determine your fertile period as precisely as possible, omitting some readings does not reduce the product’s safety. If possible only try to miss three readings per cycle. If you omit some readings due to illness, over consumption of alcohol or lack of sleep, Lady-Comp will soon return to normal afterwards. It is better to miss a reading then give Lady-Comp a false high temperature.

Before the new user begins measuring with Lady-Comp, any previous data will need to be erased back to the sample data. Please refer to the instructions in your manual on how to do this. Please also replace the sensor on your Lady-Comp for hygiene reasons; these can be purchased separately in the accessories section of our website.

Please reach out to our customer care and technical support team info@lady-comp.com.au and one of our staff members will be able to assist you.