Terms & Conditions

All products sold by NFP (Aust.) Pty Ltd (“Us” and “We”) are designed to be operated exclusively in accordance with the instructions provided with the respective products. It is the responsibility of the user (“You”) to carefully follow those instructions. The manufacturer(s) offer a 2-year warranty that covers manufacturers’ defects. Approved warranty claims provide for either replacement or repair at the discretion of the manufacturer. We do not offer refunds.

It is your responsibility to contact Us for support relating to the products We sell. We provide no guarantee or undertaking in relation to the appropriateness of Our products for your intended application.

Legal disclaimer
The seller, importer, and or manufacturer (including Us and for the purpose of this Legal disclaimer hereafter referred to as the “supplier”) is not liable for any loss, injury, or harm, caused to any individual, company, or any other entity, directly or indirectly, and whether or not due to negligent, reckless, and/or improper use of the supplier’s product in addition to any damage that may arise as a result of any material or manufacturing defects.
Upon a user finding a defect, the user agrees to immediately notify Us of the defect.

As with other forms of contraception, the supplier advises that if any product is used as a method or form of contraception, then there is no 100% guarantee that the user will not fall pregnant, and that an unwanted pregnancy may still result. The user accepts this risk when using the product as a form of contraception.

No legal action can be brought against the supplier for an unwanted pregnancy or any conception of a child. No damages are able to be claimed by a user or a dependant of the user against the supplier. The supplier excludes all liability as far as the law permits.

No product sold by Us is intended to be used to prevent or safe guard a user against sexually transmitted diseases.

We make every effort to ensure that the information and data presented on Our website is accurate. However, We provide no guarantee of, nor accept any liability for the information published and data presented on this website, its accuracy or reliability. We reserve the right to make changes or additions to the information or data presented without prior notice.

Any links to third-parties appearing on Our website are provide for convenience and easy access to external content. We are not responsible for any external content and make no warranties or claims in relation to the accuracy or reliability of that content.

The manufacturer(s) offer a two (2) year warranty that covers the original purchaser for manufacturing defects. No warranty is offered on the following parts: the sensor, power supply plug or any batteries. All maintenance services and repairs after expiry of the warranty period must be paid by the purchaser.
All warranty claims must be notified to Us prior to returning your product to either Us or the relevant manufacturer. Please keep your invoice as your proof of purchase. Any fees related to the return shipping of any item is your responsibility unless We otherwise agree in writing. Any such fees incurred by Us or the manufacturer(s) will be billed to you prior to the return of your product.

Unless otherwise stipulated, the content and structure of Our website is protected by copyright. This applies in particular to texts, images, graphics, and audio, video or animation files, including their layout on the site. Reproduction or use of this site or its content (in whole or in part) is not permitted without the prior express consent of the legal owners. The same applies to the use of trademarks and logos quoted or illustrated on the website.

Data protection:
If you voluntarily provide Us with personal data, such as in the course of submitting an order, please note that data transfer over the Internet is essentially unsecured. The possibility cannot be excluded that transmitted data may be disclosed to unauthorized persons, or even may become corrupted. We will use reasonable efforts to ensure that personal data that We receive from you is used by Us solely for the designated purpose, or within the framework of the respective business relationship. We will disclose data to state authorities only when legally required to do so. We do contract others to process payments and to effect storage and delivery of goods. However, We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information except for the purpose of processing and delivering your order.

We do not offer refunds on any product that is used or where the outer packaging is opened.
If a manufacturing fault is acknowledged by the manufacturer, the device will either be replaced or repaired in Australia or sent back to the manufacturer. Our technical staff are available with reasonable notice to assist with enquiries and troubleshooting suggestions.

If you choose to cancel your order in writing, by phone or email, before it has been dispatched, We will refund your purchase price in full, less any transaction fees. If after We have despatched your order, you wish to return your order unused, unopened and undamaged, with all attachments, instructions, and packaging within 2 weeks from the date of delivery, we may refund your purchase price, less transaction, postage and handling fees.

Legal Notices
NFP (Aust) Pty Ltd: Trading as Ladycomp Australia
PO Box 5861
Q SuperCentre Qld 4218
E-Mail: info@ladycomp.com.au
ABN: 11 115 240 054