Managing, communicating and staying up-to-date made easy and seamless
Managing, communicating and staying up-to-date with support requirements can be scary and stressful. This is where Knowing Me comes in. One central platform to store your child’s most important information and communicate it with their entire support team, all made easy for you to give you peace of mind.
Our Story
Knowing Me was created from my own experiences as a support worker. Over the years, I’ve seen firsthand how families often feel overwhelmed, trying to balance the many demands of coordinating their child’s care while communicating with a whole support team. I’ve witnessed how challenging it can be for parents to stay organized and ensure everyone is on the same page, and it became clear to me that there had to be a better way. That’s when the idea for Knowing Me was born. It’s a platform designed to ease that burden for families, centralizing all the important information in one easy-to-use space. It’s also a place where families and their entire support tribe can connect, ensuring everyone has access to the same information and can work together seamlessly. My mission is to make sure families and their support teams feel truly supported, giving them the peace of mind that everything is organized and accessible whenever and wherever they need it.
GABSY SLONIM
FOUNDER
Our Mission
Our mission is to provide a seamless, accessible and reliable information-sharing platform that can be used anytime, anywhere. We empower individuals, families, support teams with the right tools, resources and support to ensure peace of mind in managing and coordinating care. By simplifying communication and keeping everyone up-to-date with care requirements, we reduce the stress and overwhelm that often accompany these responsibilities. With Knowing Me, managing care is no longer a daunting task - it's an experience that fosters connection, clarity and confidence.
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Our Vision
We envision a world where every family feels fully supported, connected and empowered to navigate the complexities of caregiving, coordinating and communicating with ease and confidence. We see a future where managing care and communication is no longer overwhelming but streamlined and stress-free, giving you back hours in your day and where guaranteed peace of mind is a standard, not an exception.
Our App
We are a resource that can be used anytime, anywhere offering one centralised location for all your or your child’s most important information. connect and share this information with your child's entire support team so everyone is on the same page with real-time information. No more stressing over where files are stored, thinking if you communicated the right details with your support team or worrying about missing crucial details when onboarding new team members. That’s where we step in.
A resource that can be used anytime, anywhere
How Knowing Me Works
Knowing Me is an all-in-one digital platform where a person with disability or their parent/guardian is able to create a personalised profile centred around their specific support requirements. This profile can then be shared with the entire support team to ensure that everyone is across all the same, up to date information and the person with disability can be supported best in their day to day life.
For The Parent
1.
Download the app or access us on your desktop - whichever way suits you best
2.
Use the platform everyday or as you need - Use the platform as your everyday management tool for your family and your child's support team or use as needed
3.
Create your child's profile - Add in all their details to set up the foundation of the profile
4.
Add in all your child's information into any sections that you want to use in the app and upload any documents - Input all the relevant data into the different sections in the app - Documents, Videos, Photos, Voice Recordings and text to build out the profile
5.
Invite, share and connect with your child's support tribe - allied health professionals, medical professionals, teachers, family members, support workers, support coordinators, SIL providers and many more so everyone is across the same up-to-date information
Once the information has been put into the profile - it is there to stay unless you as the admin choose to change anything. You don't have to worry about inputting information again and again.... simply edit anything and the rest will stay.
You also have full control over the accessibility of any user connected to the profile and can add as many "admins" to the profile that will have the same functionality as you (be careful though - admin and support team's are different - admins have full control over the profile whereas support team users you have the ability to limit what they have access to in the profile)
For The Support Team
1.
Download the app or access us on desktop
2.
Press on the "Support Team" user
3.
Use the invite code sent by the family on email
4.
Input the invite code
5.
Have access to your client or family member's profile with all of their information auto-populated
6.
You also have the ability to access multiple client's or family members profile on your single log in
Some of what we do...
Medication
Notifications
Export Profile
My Support Team
Guardians can create and build a detailed profile for their dependant, outlining all their specific support requirements and detailing anything they need to communicate with their entire support team. This profile can then be shared with the entire team - service providers, support workers, allied health and medical professionals for seamless communication and peace of mind.
Guardian
Individuals can create their own personalised profile, detailing their specific support requirements and needs, enhancing their autonomy and independence. They are able to share it with their guardians and support team so they can be best supported in their day to day life.
Personal User
Whether you’re a service provider, support worker, allied health or medical professional, you can access and view (with permission from the profile admin) all your client’s key information to best support them and to communicate any information to them. You are unable to edit or share the profile with anyone else, ensuring the information remains secure and accurate.
Support Team
We are giving you the right tools, resources and support to ensure guaranteed peace of mind.
Our Users
Testimonials
Hear what our clients have to say:
"The app has been so useful for myself and the support workers for my boy. All details are collected and easily accessible. If I need to update or add a new service the wider groups sees it ! It’s Fantastic finding all my sons needs and services in one place to access and share ! Great app and easy to use on you mobile devices ! Thank you!" - Hava B
"It is really valuable in knowing that there is a tool that as a parent, i can use everyday to make navigating and storing all of my child’s care information easy" - Ava
"This has been a game - changer for our family" - Anonymous
"Knowing that my family has an every day resource that ensures that we know where all of our child's most important information is and we can ensure we are communicating up to date information with their support team is a game changer" - Belle
"Being able to have a platform that connects all of my child's support team including doctors, Occupational Therapists, support workers and support coordinators makes me feel at ease knowing that i can send and receive information seamlessly and saves me hours throughout the week" - Anonymous
"Our whole life of coordinating our sons day to day care information has been made so much easier" - David
"It has been really reassuring in knowing that all of the team is across all the same up to date information and they are all working towards the same goals for my daughter" - Sarah
" I am a mother of a girl aged 30. We have just moved her out of home to live independently with some friends. The Knowing Me app has been a game changer for her in promoting her independence as well as for us and her support independent living coordinator to be across all of her information" - Anonymous
"Overall I think it is great tool for us and Support Workers." -Margaret Hayes
“With all data and information kept in one spot, this app just makes communication between families and carers so much simpler. I can sleep well at night knowing that the whole team knows where, what and how to look after my daughter” - Keren Z
Frequently Asked Questions
Start by searching for "Knowing Me" in the Apple app store or the Google Play store. Once the app is downloaded you can then proceed to download and sign up effortlessly!
Navigate to settings by clicking the icon in the top right corner of the screen, then click on "Add Admin User"
Navigate to settings by clicking the icon in the top right corner of the screen, then click on "Share Access"
All information kept on the app is completely secure and private. Only users given permission to view client profiles are able to see the clients personal information.
For any problems with the app please contact us at support@knowingme.com
Navigate to settings by clicking the icon in the top right corner of the screen, then click on "Client Profiles"
Important Contacts are contacts that you can add on the Knowing Me app to chat call or communicate with. These contacts will not have access to any of your profile information.
Email us at help@knowingme.com.au or fill out the contact form below and we'll be sure to fix any problems you may have.
Partnerships
Coming Soon...
referals
Refer a client or someone you know who would benefit using Knowing Me.
1.
Please provide the information via the form below and fill out as much detail as possible.
2.
Knowing Me will create the account for your client, and add you to their team in Knowing Me.
3.
You will be notified via email once everything is ready including their log in details and other instructions.
4.
You will be provided with FREE support via phone, email or a 1:1 zoom call to help further support you in using and navigating Knowing Me.
Contact Us
Leave your details below and we’ll get back to you.